STEP 01
Reach the dispatcher
Phone, form, or text. A real human takes your address, water source, and severity. Most intakes are under three minutes.
You start here
TAMPA BAY · OPERATING 24 / 7
Tampa's water-damage dispatch.
When water finds your home, we route a vetted IICRC partner crew to it. Tampa Bay only. Insurance billed direct. Operated by KAK Digital LLC.
24/7 dispatch 12 Tampa neighborhoods IICRC partner crews Direct insurance billing Operated by KAK Digital LLC
DIRECT INSURANCE BILLING
Our partner crews bill every major Florida carrier — directly.
STATE FARM ALLSTATE CITIZENS UNIVERSAL TOWER HILL HERITAGE PROGRESSIVE LIBERTY MUTUAL USAA KIN
WHAT WE PROMISE
Four standards. Verified on every dispatch.
- 01
A real human picks up.
24/7 dispatch — phone tree starts the day a chat-bot replaces us.
- 02
IICRC partner crews only.
Every restoration team we route holds active WRT, AMRT or ASD credentials.
- 03
Insurance billed direct.
State Farm, Allstate, Citizens, Universal, Tower Hill, Heritage and the rest. You pay your deductible.
- 04
One dispatcher, end to end.
Same name on intake and on final walkthrough. Not a different rep at every step.
WHAT WE DO
Every kind of water damage Tampa throws at us.
Seven verticals, one dispatcher. The photo on each card is the kind of mess that gets handed off to one of our IICRC-trained crews — usually within the hour.
Most-called 01
Water Damage Restoration
Pumps in. Air movers up. Insurance billed before you finish your second coffee.
See water damage restoration playbook
Storm season 02
Flood Cleanup
Hurricane water in your living room? We were the second truck out after Idalia.
See flood cleanup playbook
IICRC AMRT 03
Mold Remediation
Containment. Negative-air HEPA. Drywall out, sanitized, retested. No "wipe-and-pray".
See mold remediation playbook
Cat-3 trained 04
Sewage Cleanup
Black water is a biohazard, not a mess. PPE, EPA-approved disinfectants, full deconstruction.
See sewage cleanup playbook
Soot + odor 05
Fire & Smoke Damage
Smoke smell that survived three repaints. Ozone treatment + thermal fogging. Gone.
See fire & smoke damage playbook
Plumber-paired 06
Burst Pipe Repair
We extract while a licensed plumber reroutes. Drywall + flooring restored to insurance spec.
See burst pipe repair playbook
In-place dry 07
Carpet Water Extraction
Truck-mounted extraction + axial movers. Save the carpet AND the pad in 70% of cases.
See carpet water extraction playbook
THE PLAYBOOK
From your dispatch to keys-back, in three moves.
Most Tampa restoration outfits sub the work to whoever is closest. We don't. The dispatcher who picks up your call signs off the partner crew's final walkthrough — same name, same number, same accountability.
- STEP 02
Vetted partner crew arrives
IICRC-credentialed lead tech in a marked van. Boot covers and floor protection before they cross your threshold. Photos and moisture map first.
Within the hour - STEP 03
Restored. Billed direct.
Truck-mounted extraction, structural drying 3–5 days. Drywall + flooring restored to insurance spec. Carrier billed direct. You pay your deductible.
Day 1 to keys-back
CASE LOG
The kind of mess we walk into.
Three Tampa Bay calls from the past 18 months. Photos are the first 30 minutes on site — before our equipment shows up. Final-state photos and adjuster reports available on request.
CASE 01 First-call state
Hyde Park bungalow
Burst dishwasher hose, 2am
Standing water in 3 rooms. Engineered hardwood saved with truck-mount extraction + 6 dehus.
CASE 02 First-call state
Carrollwood ranch
Idalia storm surge backup
Drywall cut to 24". Mold containment built. Reframed and finished within insurance allotment.
CASE 03 First-call state
Town 'n' Country apt
Upstairs pipe failure
Subfloor + ceiling textbook drying — no demo on the unit below. 4 days from call to dry.
TRUST, BUT VERIFY
We don't post review screenshots we can't prove.
Most local restoration sites lead with five-star carousel reviews you've never heard of. We don't. Reviews go live on this page the moment our first Tampa job closes — syndicated directly from Google Business Profile, with the customer's full name, suburb, and adjuster claim number visible.
Until then: here's what's verifiable today. Carriers, certs, gear. Ask for any of it on the call — we'll pull the documentation.
- Insurance carriers we direct-bill
State Farm · Allstate · Citizens · Universal · Tower Hill · Heritage · Florida Peninsula · Progressive · Liberty Mutual · USAA · Foremost · Frontline · Kin · Slide
- Trade certifications
IICRC Water Restoration Tech (WRT) · Applied Microbial Remediation (AMRT) · Applied Structural Drying (ASD) · OSHA 30
- Equipment on the truck
Truck-mounted Hydramaster CDS · Drieaz LGR 7000XLi · Phoenix R250 LGR · Dri-Eaz Velo low-profile · HEPA AirFiltration scrubbers · ATMOX moisture sensors
FAQ
Things people ask while standing in two inches of water.
Q · 01How fast can a partner crew be at my Tampa address?
Q · 01
How fast can a partner crew be at my Tampa address?
Depends on time of day, storm cycle, and where in Tampa Bay you are. We give you a real ETA on the call — not a marketing number.
Q · 02Why "dispatch concierge" and not just a restoration company?
Q · 02
Why "dispatch concierge" and not just a restoration company?
Because we're new and honest about it. Flood Rescue Tampa is operated by KAK Digital LLC. The actual restoration work is performed by vetted, IICRC-credentialed Florida contractors who run their own trucks, gear, and licenses. We answer the phone, route the dispatch, audit the work.
Q · 03Do you actually bill insurance directly?
Q · 03
Do you actually bill insurance directly?
Our partner crews do — direct billing with State Farm, Allstate, Citizens, Universal, Tower Hill, Heritage, Florida Peninsula, Progressive, Liberty Mutual, USAA, Foremost, Frontline, Kin, Slide. They submit Xactimate scope, daily moisture log, photo packet. You pay your deductible only.
Q · 04How long does the actual drying take?
Q · 04
How long does the actual drying take?
Three to five days for a standard Cat-1 (clean water) loss with industrial dehus and air movers running 24/7. Cat-2 (gray) and Cat-3 (sewage) take longer because containment + sanitization come first.
Q · 05Why no big "five-star reviews" carousel like every other restoration site?
Q · 05
Why no big "five-star reviews" carousel like every other restoration site?
Because we won't post reviews we can't prove. The day our first Tampa job closes is the day Google reviews go live on this page — full names, suburbs, claim numbers visible. Until then, ask us for partner-crew references and we'll text you contractor and adjuster names you can call directly.
Q · 06What should I do in the first 10 minutes after a water emergency?
Q · 06
What should I do in the first 10 minutes after a water emergency?
Three things: (1) shut off the water source if you can do it safely; (2) kill electricity to affected rooms at the breaker; (3) move paper, fabric, and wood to a dry surface. Don't run the HVAC — it spreads moisture. Then submit the dispatch form. Don't wait until morning. Mold colonizes wet drywall in 24-48 hours.
DISPATCH IS LIVE
Water doesn't wait. Neither do we.
Two minutes on the phone. A vetted IICRC partner crew at your door inside the hour. Insurance billed direct. That's the Tampa standard — anything less is leakage.
Live dispatcher · Tampa Bay only · IICRC-trained partner crews Operated by KAK Digital LLC, Sheridan WY · Restoration by licensed FL contractors